{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11769091,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2026","dateComplaintFiled":"10/05/2026","vin":"5YJSA1E58TF","components":"VISIBILITY/WIPER","summary":"COMPONENT: The rear window glass has optical distortion in the zone viewed through the interior rearview mirror. Vehicles behind me visibly warp and change apparent size as they move across the affected area of the glass. The vehicle and component are available for inspection upon request.  SAFETY RISK: The distortion impairs my ability to accurately judge the position, size, distance, and closing speed of following vehicles. A smaller vehicle, such as a motorcycle, could be misjudged or lost in the distorted zone during a lane change, creating a collision risk. The condition is present at all times while driving.  REPRODUCED/CONFIRMED: Yes. Tesla Service (365 Caldwell Dr, Springfield, MA) confirmed during my service visit that the same distortion exists on multiple other newer Model S vehicles, characterizing it as a normal aesthetic of the rear glass. Tesla stated in writing on [XXX] that \"mild distortion is still to be expected with curved glass.\" Tesla replaced the rear glass; the replacement exhibits the same distortion, slightly worse. At vehicle pickup on [XXX], the Tesla Service Manager verbally acknowledged the issue was not resolved and stated all such glasses are similar. Tesla later closed the case stating in writing that technicians confirmed no distortion exists, contradicting its prior statements.  INSPECTED BY: The manufacturer (Tesla Service) inspected the vehicle twice, including a stated inspection and test drive after the glass replacement. No police or insurance involvement. I have date-stamped photo and video documentation of both the original and replacement glass.  WARNING SIGNS: No warning lamps or messages; this is an optical defect in the glass itself. First observed shortly after delivery on [XXX]. Because Tesla states the distortion is consistent across newer Model S production, I believe this is a fleet-wide defect affecting rear visibility, not an isolated unit. No crash or injury has occurred.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2026","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]}]}