{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11769399,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2025","dateComplaintFiled":"10/06/2026","vin":"3FA6P0VP5HR","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"The automatic transmission failed at approximately 59,000 miles. The vehicle was delivered to an authorized Ford dealership on 09/04/2025 for warranty repair. The transmission was replaced. The vehicle remained at that dealership approximately eight months and was returned to me on or about 05/01/2026.  After return, a grinding and clunking noise was present when accelerating, turning, braking and going over bumps. A power steering line failed within days of return and emitted smoke from the front of the vehicle while driving. A \"Shift System Fault\" message began appearing when shifting into reverse and continues to appear intermittently.  The same dealership performed three further repair visits. Their repair orders document multiple loose bolts holding the transmission mount to the transmission, an improperly installed exhaust, and a loose right hand CV shaft nut.  On 08/14/2026 I took the vehicle to a second, unaffiliated authorized Ford dealership for an independent inspection. On a lift they found all four subframe bolts loose, the right front subframe bolt not fully seated and cross threaded so that it could not be tightened further, and the four smaller rear subframe bolts missing entirely. They also documented that no one-time-use fasteners had been billed on the original transmission repair. They tightened the loose bolts, replaced the cross threaded bolt, installed the four missing bolts, and confirmed by road test that the noise was eliminated.  The subframe carries the engine, transmission and front suspension. The vehicle was driven approximately 1,700 miles over roughly three months, including highway driving, in this condition before the loose and missing fasteners were found. Repair orders from both dealerships are available for inspection.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"FUSION","manufacturer":"Ford Motor Company"}]}]}