{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11769443,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2026","dateComplaintFiled":"10/06/2026","vin":"1C4SJVBP9RS","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"I am writing to formally submit a dangerous and sudden electrical system failure on my 2024 Jeep Wagoneer. I purchased this vehicle brand new from Lee Jeep in Wilson, NC and it currently has only 38,000 miles—just 2,000 miles past the standard factory bumper-to-bumper warranty. This issue represents a severe safety hazard and appears to be a direct, consequential chain reaction resulting from a dealer-performed service and software flash completed just 1,000 miles ago. Chronology of Events: 37,000 Miles: The vehicle's thermostat failed. Lee Jeep replaced the thermostat and performed a required computer system software update. 38,000 Miles: Immediately following these updates, the vehicle began completely shutting down and stalling at stoplights and stop signs. Simultaneously, the Electric Power Steering (EPS) completely cut out, leaving me stranded in active traffic with heavy, unassisted steering. Current Status: The dealership diagnosed a blown main engine fuse and is demanding $450 to replace it. They have refused to cover this under a goodwill adjustment, claiming their local branch \"cannot do it.\"  A full vehicle shutdown and loss of power steering at intersections puts my life and the lives of my passengers at immediate risk. Unresolved Root Cause: A high-amperage engine fuse does not blow without an underlying cause. I am deeply concerned that charging $450 to swap a fuse without diagnosing the systemic current spike—likely tied to the recent software update or the auxiliary stop-start battery logic—will leave me stranded again. Proximity to Warranty: Given that the vehicle is a 2024 model and barely past the 36,000-mile mark, a catastrophic electrical failure of this nature should be covered by the manufacturer.","products":[{"type":"Vehicle","productYear":"2024","productMake":"JEEP","productModel":"WAGONEER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}