{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11769510,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2018","dateComplaintFiled":"10/07/2026","vin":"2C4RC1BGXJR","components":"STEERING,POWER TRAIN,ELECTRICAL SYSTEM","summary":"The transmission shifts harshly, clunks when shifted into Drive or Reverse, and hesitates before suddenly lurching. Engine RPM rises before the transmission engages, and some describe the resulting jolt as feeling like being hit from behind.                                                             The steering wheel locks stiffly during gentle turns to the right, then suddenly releases causing a jolt back to the left at times, all other times it requires a hard pull of the wheel manually to get the steering to release, which also causes a hard jerking to the opposite direction.                                                                                                                                                 Battery and stop/start system: Repeated Auxiliary battery replacements which power the stop/start system and warning lights. On 5 occasions the Aux battery has been replaced and within a week the system fails with no diagnostic readings identifying the cause. This leads to harder drains on the main battery. The main battery (purchased from Autozone, has been replaced on warranty because it never makes it past the 2-year mark) occasional starting difficulties, and inconsistent stop/start operation.                                                                                        Dash Screen: The screen freezes or turns blank while operating the vehicle. Complete loss of cabin temperature control. At other times the display will freeze on the Chrysler brand logo and is completely unresponsive to any haptic touch. The software just freezes. Even after complete shutdowns and time outs the display does not reset immediately. It's a coin flip if it's going to work. These problems have been ongoing since I purchased the vehicle in 2019. Dealerships have recognized them and consistently say that until Chrysler is forced to fix this the Dealerships can't do anything about it without charging me repairs/replacement.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHRYSLER","productModel":"PACIFICA","manufacturer":"Chrysler (FCA US, LLC)"}]}]}