{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11769632,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2026","dateComplaintFiled":"10/07/2026","vin":"5TDXBRCH7NS","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"I am writing to formally express my dissatisfaction regarding a failure of the power liftgate on my Toyota Highlander and the fact that I was required to pay out of pocket to have it repaired.  The liftgate is an important and frequently used component of the vehicle, and I did not expect it to fail under normal use. When the liftgate stopped functioning properly, I was faced with an unexpected and costly repair expense. I believe Toyota should take responsibility for this failure, particularly given the nature of the component and the circumstances surrounding the repair.  I purchased my Highlander with the expectation that Toyota’s reputation for quality and reliability would be reflected in the vehicle. Having to pay for a repair resulting from a failed liftgate has been extremely disappointing and has diminished my confidence in the vehicle and the Toyota brand.  I am requesting that Toyota review my situation and consider reimbursing me for the cost of the repair. I would also appreciate an explanation as to why this failure occurred and whether Toyota is aware of similar liftgate issues with this model.  I am happy to provide my repair invoice, vehicle identification number, mileage, and any other documentation necessary for Toyota to investigate this matter.  I hope Toyota will take this complaint seriously and work with me toward a fair resolution. I look forward to hearing from Toyota regarding reimbursement and what can be done to address this issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"TOYOTA","productModel":"HIGHLANDER","manufacturer":"Toyota Motor Corporation"}]}]}