{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11769795,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2025","dateComplaintFiled":"10/08/2026","vin":"3FTTW8B91RR","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Ford Maverick. The contact stated that while operating the vehicle, the touch screen display was frozen and became inoperable. During the failure, the contact was unable to access the 9-1-1 Emergency feature in the event of an emergency. The contact stated that the vehicle was restarted for the display screen to operate as intended. The vehicle was taken to the local dealer on seven occasions, but the failure was not yet corrected after a software update was performed. The manufacturer was notified of the failure, and the contact was referred back to the local dealer. The failure mileage was 12,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"MAVERICK","manufacturer":"Ford Motor Company"}]}]}