{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11769941,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2026","dateComplaintFiled":"10/08/2026","vin":"3FMTK3R43PM","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"I am reporting a recurring safety defect involving my 2023 Ford Mustang Mach-E Premium. The defect appears to involve the high-voltage battery system, powertrain system, and High Voltage Battery Junction Box (HVBJB). The vehicle and related components are available for inspection upon request.  My vehicle experienced failures on May 28, 2026, June 25, 2026, and October 1, 2026. Prior to each failure, the vehicle displayed \"High Voltage Battery Warning\" and \"Powertrain Malfunction/Reduced Power\" messages. Following these warnings, the vehicle became completely inoperable and would not start. This has now occurred three times, indicating a recurring defect rather than an isolated incident.  This defect created safety risks for both myself and others. During the first incident on May 28, 2026, the vehicle became inoperable while in the drive-through lane of a busy coffee shop. Because the vehicle could not be started or moved, it blocked access to the drive-through during peak morning and lunch periods, forcing the business to temporarily close the drive-through lane. This created a traffic obstruction and left me stranded. On all three occasions, the vehicle became unusable without warning, creating the risk of being stranded and unable to safely rely on the vehicle for transportation.  The vehicle was taken to a Ford dealership after each incident for inspection and diagnosis. Despite multiple service visits, the issue has not been permanently resolved, and the same warnings and failure conditions continue to occur. The vehicle and components have been inspected following each incident; however, no repair has successfully corrected the problem or prevented it from recurring.  The repeated occurrence of High Voltage Battery Warning, Powertrain Malfunction/Reduced Power, and HVBJB shutdown conditions that render the vehicle unable to start raises serious concerns about the reliability and safety of the vehicle. I am requesting that NHTSA investigate this defect.","products":[{"type":"Vehicle","productYear":"2023","productMake":"FORD","productModel":"MUSTANG MACH E","manufacturer":"Ford Motor Company"}]}]}