{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11770016,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2026","dateComplaintFiled":"10/09/2026","vin":"5YJYGDEE6LF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The vehicle is experiencing an active, recurring safety hazard caused by a manufacturer software bug that triggers unprovoked alignment parameter and steering angle plausibility resets. This defect directly compromises the vehicle’s primary handling characteristics and stability control systems. This specific firmware vulnerability is officially documented and acknowledged by the manufacturer under Tesla Internal Toolbox Article 8368100.  The unprovoked resetting of steering and alignment parameters degrades the vehicle's driving stability, alters steering feedback, and can cause sudden, unexpected disengagements of advanced driver-assistance systems (Autopilot/FSD). This sudden loss of driver assist functionality and changes to steering plausibility while operating at highway speeds pose a severe, immediate risk of a crash or loss of vehicle control.  Tesla's standard remedy for this defect is a newer firmware deployment (branch .32 or later). However, due to a severe firmware gap, the vehicle's automated Over-The-Air (OTA) download architecture is corrupted, consistently freezing and failing mid-stream at precise milestones (50%, 67%, and 83%). While non-critical data packets (such as Map and Navigation updates) download successfully, the core safety-critical OS update cannot be processed over the air.  Tesla Service has been formally notified of the active safety hazard and the corresponding internal technical article (Toolbox Article 8368100). Because the vehicle's automated OTA path is blocked by a software-induced cache loop, a physical, local hardware tether via Tesla Toolbox is required to bypass the download block. Tesla Service has refused to perform this critical safety patch or tether the vehicle unless the consumer pays an out-of-pocket, mandatory \"formal diagnostic fee.\" Forcing a consumer to pay a fee to resolve a documented, manufacturer-created code defect that compromises steering safety constitutes a failure to remediate a known safety hazard.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]}]}