{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11770106,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2026","dateComplaintFiled":"10/09/2026","vin":"3C6UR5KLXEG","components":"UNKNOWN OR OTHER,ENGINE","summary":"On September 30, 2026, a Ram dealership completed the Emissions Recall 67A / VB6 software flash on my vehicle. Following the precise instructions listed in the official 67A Recall Owner Notification, I submitted a request for reimbursement for an out-of-pocket NOx sensor replacement that I paid for on March 4, 2022, prior to the recall’s release. The documentation review team has twice issued a boilerplate denial stating: “The repairs were made prior to the effectivity of the extended warranty. We will not be able to reimburse those out-of-pocket repair expenses at this time.” This denial reason is a catastrophic error in regulatory compliance: Confusion of Terms: The review team is mistakenly evaluating a Pre-Recall Reimbursement Claimunder standard, future Extended Warranty (XQ1) rules. Chronological Impossibility: By definition, a pre-recall repair must take place prior to the recall's execution. The 67A federal recall framework explicitly mandates that Stellantis reimburse owners for valid, out-of-pocket expenses incurred to fix the defect before the recall software flash was available. Regulatory Violation: Failing to honor valid prior-repair reimbursements directly violates the court-ordered emissions settlement guidelines established with the EPA and CARB. The frontline recall phone team stated they have no power to override the documentation department, and the documentation department is refusing to read the text of my appeal, simply copy-pasting the same invalid rejection code. I have met every legal prerequisite. The recall is completed and closed on my VIN, and my attached itemized invoice proves a professional NOx sensor replacement occurred.","products":[{"type":"Vehicle","productYear":"2014","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]}]}