{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11770146,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2026","dateComplaintFiled":"10/09/2026","vin":"WVGEP9BP0GD","components":"STRUCTURE","summary":"The interior door release mechanism broke, trapping my wife in the driver's seat and unable to open the door.  Our VW  dealer was not able to evaluate the broken mechanism for several days so we took the vehicle to a local repair shop.  A disabled senior [XXX] was unable to exit the vehicle, unable to climb over the center console or into the back seat which is a serious safety issue.  The outside door handle release was still functional and I was able to open the door.  If I were not at home, my wife would have had to call a neighbor, police or fire department to free her from the vehicle.  Photograph of broken part is part of this report as well as receipt for the repair.  A quick web search indicates several other owners have had this issue. No injury except a bruised arm trying to reach the exterior door release (unsuccessfully).   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"TOUAREG","manufacturer":"Volkswagen Group of America, Inc."}]}]}