{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11770393,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2026","dateComplaintFiled":"10/11/2026","vin":"5YJYGDEE7MF","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"On XXX, my 2021 Tesla Model Y displayed a low-voltage warning. Approximately 15 minutes later, the vehicle became completely inoperable and we could not open its doors. Our children's car seats were inside and inaccessible. We were stranded with two young children, ages [XXX].[XXX] and [XXX]. My wife ultimately had to transport the children without their car seats because we could not retrieve them. This loss of vehicle and door access after such limited warning created a serious safety risk. Tesla Roadside Assistance was dismissive, including after escalation to [XXX], who was described as part of its senior leadership team. The vehicle was serviced at Tesla's [XXX] center. We incurred $364 for towing and $139 for transportation and lost more than five hours. Please investigate the electrical and door-access failure. It may be relevant to NHTSA investigation PE25010, but I do not know the underlying cause or whether it is the same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]}]}