{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11770516,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2026","dateComplaintFiled":"10/12/2026","vin":"1C4RJHBG1N8","components":"SUSPENSION","summary":"I am reporting a critical structural suspension failure and dealer safety negligence on my 2022 Jeep Grand Cherokee (30,000 miles, clean title).  Sequence of Events & Safety Hazards: 1. July 7 & July 13, 2026: I brought the vehicle to the authorized Jeep dealership  Suburban Chrysler Dodge Jeep Ram of Troy because a rear splash shield was hanging. The technician zip-tied it first, then completely removed the shield on July 13, claiming it was \"unimportant,\" without diagnosing why it fell.  2. October 3, 2026: I received an official FCA recall notice regarding rear suspension safety.  3. October 5, 7, and 9, 2026: I contacted FCA Customer Care 3 separate times to report the suspension defect and safety concerns.  4. October 7, 2026 Inspection: I brought the car to the dealership for inspection per FCA guidance. The dealership diagnosed a broken right rear suspension bracket at the exact spot where the shield was removed.  5. Dealer Negligence: Despite diagnosing a snapped structural suspension bracket, the dealership repeatedly instructed me (3 to 4 times) to drive the vehicle back home with my young child inside. They only agreed to hold the vehicle after I firmly refused to drive such a hazardous car.  Safety Concern: A structural suspension bracket snapping under normal road use at only 30,000 miles represents a severe manufacturing defect and safety risk that could lead to loss of vehicle control. Furthermore, the dealership's refusal to hold the vehicle initially demonstrates extreme disregard for child and road safety.","products":[{"type":"Vehicle","productYear":"2022","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}