{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11770634,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2026","dateComplaintFiled":"10/12/2026","vin":"SALGS2RU5LA","components":"STEERING,POWER TRAIN,ELECTRICAL SYSTEM","summary":"I own a 2020 Land Rover, VIN [XXX], which is affected by NHTSA Safety Recall 26V-248 / Jaguar Land Rover Recall D126.  I brought the vehicle to an authorized Land Rover dealership after the check-engine light illuminated. While the vehicle was at the dealership, I requested that the open D126 safety recall also be performed.  The dealer informed me that they could not perform the recall software update because my 12-volt battery is “almost failing” and told me that I would first have to pay out of pocket to replace the battery.  I am concerned about this because Recall 26V-248 specifically involves the vehicle’s DC-DC converter and insufficient electrical load balancing. According to the recall, a failure of the DC-DC converter can result in loss of 12-volt system charging and can ultimately cause loss of motive power and exterior lighting   I did not bring the vehicle to the dealership because of a dead battery or because the vehicle would not start. I drove the vehicle to the dealership because the check-engine light had illuminated.  The dealer is effectively requiring me to purchase a 12-volt battery before they will perform the open safety-recall remedy. I have asked for documentation showing the battery test results, the diagnostic trouble codes associated with the check-engine light, and the manufacturer procedure explaining why the existing battery prevents the dealer from performing Recall D126.  I am concerned that the condition of the 12-volt battery could potentially be associated with the charging-system defect that is the subject of this recall. I do not believe I should be required to pay for a component potentially affected by the recalled charging-system condition simply in order to obtain the federally mandated recall remedy.  I am requesting that NHTSA review whether Jaguar Land Rover and/or its authorized dealer may require an owner to purchase a replacement 12-volt battery as a condition of performing Recall 26V-248, particularly whe INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"RANGE ROVER","manufacturer":"Jaguar Land Rover North America, LLC"}]}]}