{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11770761,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2026","dateComplaintFiled":"10/13/2026","vin":"1FTEW1EG1JF","components":"UNKNOWN OR OTHER","summary":"My F-150 previously experienced an unintended tailgate opening while the vehicle was being driven. I brought the vehicle to Sugar Loaf Ford on May 14, 2025, specifically because of this problem.  According to my repair documentation from that visit, Sugar Loaf Ford performed extensive work addressing the unintended tailgate-opening condition, including:  •Installed a relay jumper harness •Installed a bypass harness •Installed a body-length harness •Replaced the tailgate switch •Reprogrammed the Body Control Module (BCM) •Changed BCM parameters  Despite this extensive repair, the vehicle has now experienced another unintended tailgate opening while being driven.  The recent incident resulted in the loss of property from the truck. Most significantly, a Remington Model 552 Speedmaster .22-caliber rifle with a 3x9 powered scope and its hard case were lost.  Firearm identification: •Make: Remington •Model: 552 Speedmaster •Caliber: .22 •Serial Number: 1443879  Upon parking the vehicle at my home, I discovered the tailgate was open and that the rifle and its case were missing. I immediately backtracked my route in an attempt to locate the firearm but was unable to find it. I then called my son, who lives very close by, and together we backtracked the route a second time to no avail. Following this second unsuccessful search, I immediately reported the firearm loss to local law enforcement and filed a police report.  I sent a certified/return receipt letter explaining all of this to FORD MOTOR CO. Customer Relationship Center on 9-24-2026 (Receipt was acknowledged), and hand delivered a letter, on 9-24-2026, addressed to Mike Harrison, Parts and Service Director at Sugar Loaf Ford Inc.   To date, neither Ford Motor Co. or Mike Harrison has contacted me to resolve this issue.  NOTE: Winona County Sheriff (about 4-5 days afterwards) did find the gun and it's case and returned it to me. But I do NOT trust the tailgate to hold securely hold my property.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}