{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11770841,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2026","dateComplaintFiled":"10/13/2026","vin":"2C4RC1S72NR","components":"ELECTRICAL SYSTEM","summary":"This vehicle is experiencing a severe, recurring premature failure of the power sliding door lock actuators on both sides. When I took it to the dealer for inspection I didn’t know the clicking sound was a problem. But was told it needed to be replaced because it was a “safety issue.” • September 5, 2024: The Right-Side sliding door lock actuator failed prematurely at approximately 15,000 miles and had to be replaced. The dealership replaced under warranty.  • Earlier This Year (2026), I don’t know exactly when, both door lock actuators are showing signs of failure by making that same clicking noise while closing. This marks the second premature failure of the right-side actuator and the initial failure of the left-side actuator.  I declined to have the vehicle inspected by a dealer for this new failure because there would be a $225 diagnostic charge when I already know what the problem is.  It manifest as a rapid clicking noise during the final latching phase of the sliding door shutting.The right side door regularly sticks closed and won’t open.  This is a critical safety defect that puts passengers at risk. I’m concerned that as these actuators fail, the power sliding doors will not lock securely while the vehicle is in motion, creating a severe risk of the doors opening inadvertently on the highway—a major hazard for children in the rear seats. Conversely, the mechanism can stick or jam shut, potentially trapping rear occupants inside the vehicle during an emergency evacuation or crash scenario. The fact that a replacement factory part (Mopar 68185976AD) failed for a second time within a short window proves that this is not standard wear-and-tear. It is a fundamental engineering defect in the internal gears of the actuator that Chrysler has failed to permanently resolve for the 2017–2023 platform. The manufacturer needs to investigate these recurring component failures and issue a permanent remedy.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHRYSLER","productModel":"PACIFICA","manufacturer":"Chrysler (FCA US, LLC)"}]}]}