{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11771265,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2024","dateComplaintFiled":"10/14/2026","vin":"KNDJN2A21J7","components":"ENGINE","summary":"I am reporting excessive engine oil consumption in my 2018 Kia Soul, VIN [XXX], with over 150,000 miles.  The engine consumes approximately 1-2 quarts of oil every 1,000 miles. There are no visible external oil leaks, and the vehicle does not produce visible exhaust smoke. I am concerned that this excessive oil consumption may indicate an internal engine defect and could lead to engine damage or sudden engine failure if the oil level becomes too low .  Having to add oil so frequently creates an ongoing risk that the engine could become dangerously low on oil between checks, potentially resulting in engine failure while driving and creating a safety hazard for the driver and other motorists.  I contacted Kia America to report the problem and request assistance with diagnosis and engine repair or replacement. Kia reviewed my VIN and stated in writing that there are no applicable oil-consumption recalls, service campaigns, or warranty extensions for my vehicle. Kia also denied my request for goodwill assistance. I am concerned that this problem may affect other Kia Soul owners and believe it warrants further investigation.  I am submitting this complaint so that NHTSA can document the excessive oil consumption and determine whether further investigation is warranted INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]}]}