{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11771266,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2026","dateComplaintFiled":"10/14/2026","vin":"2C4RDGEG6KR","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"About a month ago had an issue where the battery was drained completely.   Couldn't unlock the van with the FOB, had to use the physical key to unlock the door.   Was able to jump the battery and i started right up.   Assumed that a over-head light was left on.   Confirmed the battery was holding a charge, no issues with alternator.   Had the same battery drain a couple of days later.   Jumped the van again.   Remove any devices from all the power outlets.   The battery issue went away.  2 weeks ago noticed that the instrument cluster console appeared to be frozen.   I tried to change the settings to view the trip counter.  Turns out that none of the steering wheel buttons were working, except for the Cruise Contorl.  The steering wheel horn is not working either.  However the horn beeps when I use the FOB to lock the van.  As it was at night time, noticed that the over-head interior lights are not working either.   The lights in the doors are working.   The vanity mirror lights are working.  Checked the owners manual and online look-ups, found that the M20 fuse is responsible the following items (which are not working) - Instrument Cluster Interior Light, Switch Bank, Steering Column Module, Switch Steering Wheel  Pulled the fuse and found that it was blown.  With the van not running, replaced the fuse.   And it blew immediately.  Based on online searches, and some troubleshooting to help try and narrow the issue, it appears that the problem is the clockspring in the steering wheel.   Based on information it appears to be known issue.  I called the dealer to see what the cost was to diagnose and replace.  i'm looking at over 1K for parts and labor to replace the clockspring.  My previous mini-van, which was a 2015 dodge caravan with 180K had no issues with the clockspring.  This van is 4 years newer and half the miles.","products":[{"type":"Vehicle","productYear":"2019","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]}]}