{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11771371,"manufacturer":"Mitsubishi Motors North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2026","dateComplaintFiled":"10/15/2026","vin":"JA4J4UA86NZ","components":"ELECTRICAL SYSTEM","summary":"I am writing to escalate a severe safety violation by my dealership regarding my 2022 Mitsubishi Outlander. My infotainment screen is freezing and looping black, which leaves me without a functioning rearview safety camera. I brought the vehicle in for Safety Recall SR-25-001 (NHTSA Campaign 25V369), but the software update failed. The dealership is now refusing to order a replacement radio unit, claiming my car is \"not covered due to mileage.\" Safety recalls do not have mileage limits, and this defect is explicitly covered under TSB 2554002 (the 7-year, unlimited-mileage warranty extension for 2020–2022 Outlander touchscreens). I have tried calling 3 times and went in person twice with zero resolution. I need a corporate case manager to immediately contact the dealership and authorize a full hardware replacement.","products":[{"type":"Vehicle","productYear":"2022","productMake":"MITSUBISHI","productModel":"OUTLANDER","manufacturer":"Mitsubishi Motors North America, Inc."}]}]}