{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11771631,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2026","dateComplaintFiled":"10/16/2026","vin":"4S4BSETC0H3","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"On Sunday, [XXX], I was driving my 2017 Subaru Outback 3.6R Touring after leaving the [XXX]. After I had merged onto [XXX] and immediately before the first roundabout under [XXX], the vehicle emitted three warning beeps, numerous dashboard warning lights illuminated, and the engine began running roughly. I was traveling approximately 31 mph when the warnings began.  While attempting to reach a safe place to stop, I entered the roundabout beneath [XXX]. At approximately 7 mph, the electronic power-steering assistance stopped functioning, making the vehicle extremely difficult to steer. I was able to exit the roundabout and pull into a parking lot without a collision.  I turned the vehicle off, waited approximately five minutes, and restarted it. The warning lights were no longer illuminated. Diagnostic information later reviewed by Grand Junction Subaru documented that the vehicle’s electrical voltage had dropped to 8.6 volts during the incident. The dealership could not reproduce the event or conclusively identify its cause. Although the original alternator reportedly tested normal, the dealership reprogrammed the ECU/ECM, disabled the DCM, and replaced the alternator. Because the root cause remains unconfirmed, I am concerned that the sudden low-voltage condition and loss of steering assistance could recur at highway speed.  Because [XXX] and the two-lane roundabout are very busy, I felt that my life was in danger.  As I continued through the roundabout, there was a Ford Platinum 3/4 ton truck next to me.  If he would not have been paying attention, I feel like there would have been a collision and possibly personal injury to myself.  I'm glad that this incident happened at a lower rate of speed but I am concerned that it will happen again and maybe the next time while I'm on the highway traveling at highway speeds.  It could be fatal to and others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}