{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11771633,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2026","dateComplaintFiled":"10/16/2026","vin":"KM8SRDHF1FU","components":"ENGINE","summary":"While driving home at approximately 60 mph in our 2015 Hyundai Santa Fe, the engine suddenly shut off without warning. We were able to carefully maneuver the vehicle to the side of the road, but the vehicle would not turn over or restart. We were traveling with our young children at the time, and this sudden engine failure created an extremely dangerous situation that could have resulted in a serious accident. The engine failure occurred while the vehicle was in motion, leaving us in a potentially life-threatening situation on a busy roadway.  We had the vehicle towed to a Hyundai dealership for diagnosis and assistance. We waited over a month without receiving an update. When we went to the dealership in person, we learned that they had been contacting the previous owner rather than us. After providing our correct contact information even though they were given this information upon vehicle arrival, we were told that the dealership would work on getting the issue resolved and would contact us with an update.  We were subsequently informed that Hyundai would not replace the engine, allegedly due to severe negligence and a lack of maintenance service receipts. We perform our own oil changes regularly and have maintained the vehicle to the best of our ability. We believe it is unfair to classify this as negligence solely because we do not have receipts from a professional service center for work we performed ourselves. When we told them that we would have an oil analysis performed to prove that it was not negligence on our part, they accused us of possibly changing the oil before it was towed. This is an insane and unprofessional accusation.   We understand that engine failures involving this vehicle may be covered by Hyundai engine-related recalls, warranty extensions, or class action settlement provisions. We are requesting a thorough and fair review of our case to determine whether the engine failure qualifies for coverage.   Thank you, [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2015","productMake":"HYUNDAI","productModel":"SANTA FE","manufacturer":"Hyundai Motor America"}]}]}