{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11771767,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2026","dateComplaintFiled":"10/16/2026","vin":"KMUMADTB6NU","components":"STEERING,ENGINE,FUEL/PROPULSION SYSTEM","summary":"VIN # [XXX] - My tracking number assigned by NHTSA is11755682.  Today, [XXX], I received a voicemail from Vanessa at GMA Case Management, nationalca@genesismotorsusa.com, Re: Case #[XXX], stating that she would be resolving my case. This case/inspection she prompted following a serious smoke-related incident on [XXX]. This terrifying and potentially dangerous incident left my vehicle undrivable, and it remains so to this day, with significant safety concerns still unresolved. I remain without my vehicle, without the documentation I have repeatedly requested, and without an update, despite being told there is no update. Yet I receive a message about resolving the very case I was encouraged to open in response to the serious safety concerns. Despite my repeated requests, I have not received the inspection report or a substantive update regarding the inspection, findings, decisions, or outstanding steps. I was also told there is no central portal or area where I can monitor my case's progress. I would greatly appreciate answers to my multiple email requests. What is the basis for proposing to resolve this case before the inspection findings have been shared and the serious safety concerns that left me in harm’s way have been adequately addressed? How can this matter reasonably be considered resolved when I still have no answers, no requested documentation, and no assurance that my vehicle can be returned to safe, drivable condition?    I am simply seeking a timely, transparent resolution that addresses the serious safety concerns, provides the outstanding inspection findings, and gives me confidence that my vehicle can be returned to safe, roadworthy condition. After nearly three months without my vehicle, I believe it is reasonable to expect meaningful communication, clear answers, and a path toward resolution, not continued delays without substantive updates. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"GENESIS","productModel":"GV70","manufacturer":"Hyundai Motor America"}]}]}