{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11771841,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2026","dateComplaintFiled":"10/17/2026","vin":"1FT8W2BT4LE","components":"STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Ford F-250 Super Duty (VIN: [XXX]) eastbound on [XXX], preparing to turn right (south) onto [XXX]. Accelerated, turned on the right blinker, and attempted to turn the steering wheel right, but the vehicle continued straight into the active intersection, almost t-boning another vehicle. The dashboard brake warnings illuminated, the instrument cluster lit up, and steering control was completely lost. We managed to safely bring the truck home and parked it.  [XXX] 520 PM Brought the truck to Fairway Ford in Placentia, CA (Advisor: [XXX], RO #[XXX]). FDRS diagnostic scan revealed DTC C0051 (Steering Wheel Position Sensor) along with network communication faults (U0415 / U0418). [XXX]Text message from dealership offering to sale me another vehicle. [XXX] Advisor called and left message that the vehicle was ready for pick up. 1141am -1207pm CALLED FORD CUSTOMER CARE 1800 392-3673 Andrea Ref # [XXX]  Our vehicle was brought in on [XXX] for the 25S94/25V626 Steering Recall Campaign that was mailed out to us. We then took to Fairway Ford in Placentia, California. Tech 525 spent 0.7 units of time on the vehicle and the Steeling column upper shaft inspection replacement FSA 25S94 for cause of concern. Correction according to [XXX] Staked upper steering colum shaft, length and feel gauge inspected – passed per FSA 25S94C •Part FMC W720796 S439 BOLT •Part FMC W714409 S439 BOLT •Part FMC W705132 S439 SCREW •Tech 525 Facio Jr, Gilbe  Because of that initial recall inspection passing on May 14, 2026, we have serious safety concerns.  On [XXX], we contacted Ford Customer Care at 1-800-392-3673, spoke with representative Andrea, and opened Reference Case #[XXX].  As consumers, we need full assurance regarding the vehicle's structural and electronic steering integrity before we can comfortably accept the vehicle back.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250 SD","manufacturer":"Ford Motor Company"}]}]}