{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11772074,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2026","dateComplaintFiled":"10/19/2026","vin":"2HKRW1H51LH","components":"STEERING","summary":"My 2020 Honda CR-V (approx. 51,000 miles) developed steering resistance and an intermittent creaking noise when turning in either direction, with noticeable resistance when turning the steering wheel to the left. No warning light came on. It happens at speeds under 45 mph, during lane changes, curves, and after driving for awhile.  On October 12, 2026, Tampa Honda (Tampa, FL) road-tested the vehicle and confirmed the concern. The technician traced the noise to the electronic power steering gear assembly. With the outer tie rod ends disconnected to isolate the gear, resistance in the steering was still present. The dealer recommended replacing the electronic power steering gear assembly, estimated at $5,296.28. American Honda declined goodwill assistance.  Safety risk: resistance in the steering requires extra effort and can cause the driver to over-correct, especially at highway speed, increasing the risk of leaving the lane or a collision.  The symptoms match those in Honda recall 24V-744 and NHTSA investigation EA23-003 (momentary increased steering effort from a defective EPS gearbox worm wheel), which covered 2022-2025 Civics and 2023-2025 CR-Vs but not the 2020 CR-V. Honda has also replaced EPS gearboxes on the same CR-V generation for manufacturing defects (recall 18V-663, 2017-2018 CR-V; Product Update 22-011, 2022 CR-V). Many other 2020 CR-V owners have reported similar gearbox failures to NHTSA at low mileage.  I ask NHTSA to determine whether 2017-2022 CR-V EPS gearboxes share the worm wheel, spring, lubrication process or supplier involved in 24V-744, and whether the recall scope should be extended to the 2020 CR-V.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"CR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}