{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11772086,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2026","dateComplaintFiled":"10/19/2026","vin":"5XYKTDA66FG","components":"UNKNOWN OR OTHER","summary":"On XXX, my father was driving his Kia on the [XXX] when the vehicle unexpectedly stopped operating. The specific mechanical or electrical component responsible for the failure is currently UNKNOWN.  The sudden failure occurred while the vehicle was being driven on a major highway, creating a potentially dangerous situation for my father and surrounding motorists. An unexpected loss of vehicle operation in highway traffic can significantly increase the risk of a collision or serious injury.  Following the incident, the vehicle was towed to our family's independent mechanic. The mechanic advised that they could not diagnose the problem because specialized Kia diagnostic access was required. The vehicle was subsequently transported to Pride Kia of [XXX], where it has remained without a diagnosis or repair.  We have been informed that Pride Kia has experienced significant staffing shortages and has been unable to perform the necessary diagnostic evaluation. As of XXX, the vehicle has been out of service for approximately two months, and neither the dealership nor Kia America has identified the cause of the failure.  The vehicle is currently available for inspection at Pride Kia of Lynn, [XXX].  The malfunction has not been reproduced or confirmed through a completed diagnostic inspection. Kia America Consumer Affairs has been contacted, but the manufacturer has not provided a confirmed diagnosis or explanation of the failure.  Whether any warning lights, dashboard messages, unusual noises, or other symptoms occurred before the vehicle stopped operating is currently UNKNOWN.  I am submitting this complaint because the vehicle unexpectedly became inoperable while being driven on a highway, presenting a potential safety hazard. I am requesting that NHTSA document and evaluate this incident for any possible vehicle safety defect or related pattern of failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2015","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]}]}