{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11772231,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2026","dateComplaintFiled":"10/19/2026","vin":"5YJ3E1EB1MF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"During a Tesla over-the-air software update, while the vehicle was charging at a Tesla V4 Supercharger, the Hardware 3 Autopilot/car computer failed and entered a permanent boot loop. All cameras became inoperative, including the federally required rearview backup camera, and the vehicle lost Autopilot and automatic emergency braking. Tesla has diagnosed the failure as a car-computer failure, and the failed computer is available for inspection. The vehicle was not in a collision and had no prior damage; the failure occurred during a Tesla-initiated update. A non-functioning rearview camera eliminates the driver's rear view and increases the risk of a backover collision, and the loss of automatic emergency braking removes forward crash protection. This matches numerous existing complaints in this database describing the same Hardware 3 computer failure and camera loss after a software update, one of which reports a resulting collision. Tesla has declined to repair it at no charge despite the failure being caused by its own update, approximately 3,000 miles out of warranty. I am requesting NHTSA open a defect investigation into Hardware 3 Autopilot-computer failures that disable the rearview camera and automatic emergency braking.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]}]}