{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11772283,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2026","dateComplaintFiled":"10/19/2026","vin":"1fmcu9gx2fu","components":"UNKNOWN OR OTHER","summary":"The back up camera is not working. It glitches and turns off at different times. I saw there was a recall 25SA9 so I took it into the dealer. The dealer inspected it but said that there is currently no remedy. The recall was put out a year ago and there's still no remedy. They said there probably will not be a remedy for another 9 months. I use my car for work and I'm not allowed to use it because of this recall and the recall cannot be removed because there are no parts to replace it with by the dealer and the insurance of my work will not cover it even if it is replaced by aftermarket company because there is still an open recall showing in the database. My only other option is use the car outside of my normal work and put my customers at risk. When I called Ford customer service I was told the same thing. When I requested a rental car they said there is no provision for a rental car to replace my car that I cannot use for even though I purchased it for this reason. I contacted two dealerships and ford customer service and was told the same thing that they can do nothing at this time because their is no remedy at this time.","products":[{"type":"Vehicle","productYear":"2015","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}