{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11772320,"manufacturer":"Porsche Cars North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2026","dateComplaintFiled":"10/20/2026","vin":"WP1BA2AY7TD","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION","summary":"2026 Porsche Cayenne Coupe. The surround-view and rear backup camera system repeatedly fails. The screen goes completely black, including when shifting into reverse. The Coupe's shortened, sloped rear window creates major blind spots, so the driver depends on the cameras. When they fail, there is effectively no rear visibility. First reported to the dealer 08/20/2026.  Each time the cameras fail, Apple CarPlay and Bluetooth also fail and remain unusable, leaving no hands-free phone or navigation while driving.  Safety risk: Several times in grocery store parking lots, I could not see pedestrians walking behind the vehicle while backing up. In my residential parking lot, with the cameras black, a vehicle I could not see nearly struck me. The parking sensors also failed to alert me.  Dealer confirmation: Four dealer visits for this defect: 08/20/2026, 09/08/2026, 09/30/2026, and 10/14/2026. The dealer reproduced the failure, found fault codes for all four cameras, replaced the front camera, and reworked the passenger door camera wiring harness under Porsche technical instruction TI 9709. The failure continued after repairs. The case was escalated to Porsche field technical staff. The vehicle has been out of service more than 30 days and remains at the dealer unrepaired.  Loaner vehicle: A new 2026 Cayenne provided as a loaner had the same failure, with the backup cameras going black. Service technicians and service staff stated multiple times that they are seeing this failure on most new Cayennes at the dealership.  The screen goes black without warning. The vehicle is available for inspection at the dealership. Photos and video of the failures are available.","products":[{"type":"Vehicle","productYear":"2026","productMake":"PORSCHE","productModel":"CAYENNE","manufacturer":"Porsche Cars North America, Inc."}]}]}