{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11772331,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2026","dateComplaintFiled":"10/20/2026","vin":"KM8JEDD12TU","components":"POWER TRAIN","summary":"Suspect faulty TCU or associated software: My 2026 Tucson Hybrid, purchased in February, has an intermittent “Shift-by-Wire (SBW)” fault where the car refuses to shift into gear (e.g., Reverse) and displays “The car is already in the desired gear” warning on dashboard and the Check Engine light comes On. Retrying (turn car off, wait a while and restart) generally resolves the immediate issue and the Check Engine light turns Off. However, I don’t feel safe driving the car until a definitive warranty repair can be done. So, I had it towed to the dealer. The dealer showed me screen shots of their initial scan indicating No DTC codes were found, that they could not duplicate the problem, and I could pick the car up. If the Check Engine light came on there should be a DTC code stored in non-volatile memory, right? I asked the dealer to keep the car and have a technician drive it until they duplicate and fix the problem. They agreed but I have evidence that indicates the car is not being driven. I filed a formal consumer complaint with Hyundai Corporate Customer Care and received a Case Number (43328121) but no other communication in the weeks since.","products":[{"type":"Vehicle","productYear":"2026","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]}]}