{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11772348,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2026","dateComplaintFiled":"10/20/2026","vin":"KM8JFCD10RU","components":"POWER TRAIN,STRUCTURE,UNKNOWN OR OTHER","summary":"I am filing a safety complaint regarding my 2024 Hyundai Tucson N Line Hybrid (VIN: [XXX]), purchased as a Hyundai Certified Pre-Owned vehicle from Balise Hyundai in XXX.  Since purchasing the vehicle, I have experienced a persistent grinding noise that continued despite multiple dealership visits. Initially, I was told a pebble lodged in the rotor was causing the noise. Further evaluation by the dealership’s General Manager and Service Manager led to additional investigation and proposed repairs.  On XXX, I was informed that a factory-welded nut was not attached to anything on the vehicle’s floor support structure. The dealership advised that the vehicle was unsafe to drive and had to be moved to the collision department for further assessment.  On XXX, the Service Manager informed me that the proposed repair would require removal and replacement of the entire floor pan. This raises serious concerns about a potential manufacturing or assembly defect in a structural component of the vehicle.  My primary safety concerns include:  An apparent factory-related defect involving an unattached welded nut on the floor support structure. The dealership’s determination that the vehicle was unsafe to drive. Potential risks to structural integrity, crashworthiness, and occupant protection. The need for extensive structural repairs on a relatively new vehicle. Whether similar defects may exist in other vehicles of the same make and model. The persistent grinding noise and multiple service visits preceded the discovery of this structural issue. I am concerned that this defect may have safety implications beyond my individual vehicle.  I respectfully request that NHTSA investigate this condition, determine its potential safety implications, and assess whether similar manufacturing or assembly defects may affect other vehicles. Dealership service records and documentation of the diagnosis are available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]}]}