{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11772526,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2026","dateComplaintFiled":"10/20/2026","vin":"2C4RC1L77NR","components":"POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"We purchased 2022 hybrid Chrysler Pacifica from Mountain View CDJR in June 2026 and around July 4th the car went into critical red turtle limp mode on the highway slowing from 65 to under 15 mph with all our children in the car. Thankfully my husband was driving and able to get us to the local CDJR who helped inspect the vehicle and discovered contaminated coolant issue and showed us the different colors that shouldn’t be there from a car purchased from a CDJR dealership. The issue was brought to Mountain View who initially attempted to charge us over $3,000 for an issue stemming from their own negligence. After agreeing to pay around $600 for new radiator and more back and forth I believed the car would be returned to us well serviced. There was a recall they were supposed to handle and also they had the vehicle during a prescheduled oil change and then failed to perform the oil change. After then vehicle had been returned to us the hybrid capabilities have failed, we cannot charge the vehicle, and gas mileage has continued decline. When brought to service manager, he asked me “well is it still going into limp mode?” As if the car not stalling in the highway was successfully servicing the vehicle. Car went into limp mode several times before Mountain View’s service, car has since continued to decline in gas mileage and does not charge at all, and though it has not gone into red turtle or limp mode I feel there are still underlying safety issues as coolant flush was never performed. Mountain View has lied and been very combative.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHRYSLER","productModel":"PACIFICA","manufacturer":"Chrysler (FCA US, LLC)"}]}]}