{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11772553,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2025","dateComplaintFiled":"10/20/2026","vin":"5FNRL6H76JB","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"In XXX, the power tailgate on my 2018 Honda Odyssey stopped working. I took the vehicle to authorized Honda dealer Fred Beans Honda of [XXX]. The technician documented in writing on repair order #XXX (XXX): \"There is water leaking onto the power tailgate control unit. Technician found the water leak going into from the back of roof on the left side. Needs a new power tailgate control unit.\"  Water entered through the rear body seam seals and dripped onto the power tailgate control module (P/N 74970-THR-A12). The removed module showed severe blue-green corrosion -- it does not fail on its own at 31,500 miles.  Safety concern: A tailgate whose control module is destroyed by water intrusion cannot be relied on to latch or stay closed; an unlatched or unexpectedly opening tailgate while driving endangers occupants and surrounding traffic.  Known defect, not isolated failure: Honda issued a TSB on rear body seam-seal water intrusion on 2018-2019 Odysseys; federal class action Case No.XXX (XXX.) covers 2018-2021 Odysseys with defective polyurethane seam seals destroying the power tailgate control module; numerous owner reports in the NHTSA database describe identical failures.  What I did: The dealer quoted $1,302.88. I first asked American Honda by phone for goodwill coverage and was denied. I repaired it myself with a genuine Honda module ($215.57, Order #XXX, XXX); total out-of-pocket $416.92. On XXX I submitted a written goodwill reimbursement request online (case #XXX, continuing prior case #XXX); on XXX Honda denied it as not covered under any campaign, even though the failure is caused by the documented seam-seal defect that is the subject of the pending class action above.  What I am asking NHTSA: record this complaint and consider investigation/recall of the 2018-2019 Odyssey seam-seal water intrusion defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"HONDA","productModel":"ODYSSEY","manufacturer":"Honda (American Honda Motor Co.)"}]}]}