{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11772555,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2026","dateComplaintFiled":"10/20/2026","vin":"KM8HACA38RU","components":"SERVICE BRAKES","summary":"I purchased a new 2024 Hyundai Kona in September 2023 and followed its scheduled maintenance program. By August 12, 2026, I had noticed mild, intermittent excessive brake-pedal travel, especially at low speeds. I reported it to the dealer that day; September 14 was their earliest available appointment.  By September 14, the pedal drop was more pronounced and frequent at low speeds. The dealer inspected the brakes and reported no abnormality. A technician verbally acknowledged some downward pedal movement but reportedly considered it acceptable. No cause was identified or repair made.  By September 16, the problem had become persistent and severe: approximately the first 90% of pedal travel produced little or no effective braking, with limited braking only near the floor. Stopping even at very low speeds became difficult. Sounds and pedal feedback suggested frequent ABS activation, although this was not diagnostically confirmed. I stopped driving on September 16; the vehicle has remained parked and is available for inspection.  I first reported this severe condition to Hyundai Motor America on September 16 because I had lost confidence in the original dealer's handling of the problem. More than a month later, Hyundai has offered no clear corrective plan, instead referring me back to the dealer for another inspection. I am willing to have the vehicle inspected by another authorized dealer, or even the original dealer if Hyundai directly coordinates a defined diagnostic and repair plan, rather than leaving me to negotiate it myself.  This serious braking problem arose in a roughly three-year-old, regularly maintained vehicle, was reported before its third anniversary, and remains undiagnosed and unrepaired despite dealer and manufacturer notification. I request NHTSA review this potential brake-system safety defect and the associated collision risk.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"KONA","manufacturer":"Hyundai Motor America"}]}]}