{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11772624,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2026","dateComplaintFiled":"10/21/2026","vin":"1FMSK8FH4LG","components":"POWER TRAIN,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Front axle disconnect actuator on my 2020 Ford Explorer 2.3L AWD is failing. The vehicle stores DTC C0631-7E (Actuator Stuck On) and previously stored C0631-7F (Actuator Stuck Off). When the fault is active, the wrench light comes on and the following safety systems are disabled: AdvanceTrac, Pre-Collision Assist, and Hill Start Assist. Ford has issued TSB 25-2373 / 25-2568 for this exact issue requiring replacement of the intermediate shaft with revised part N1MZ-3A329-A and AWD module reprogramming, but there is no recall. Owners must pay for the repair. The problem is intermittent and has been confirmed with a scan tool. This is a known design defect, not normal wear, and it affects safety systems.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}