{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11772750,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2026","dateComplaintFiled":"10/21/2026","vin":"5FNYF8H85RB","components":"ELECTRICAL SYSTEM","summary":"RE:  XXX- Complaint # XXX for NHTSA Investigation EA25004 - Issues related to Auto Idle Stop - Battery & Starter failures. XXX - Complaint # XXXfor Honda Corporate asking to be part of extended warranty for TSB 23-008 and TSB 23-009 XXX - Ticket #XXX-Honda Cars of McKinney - reported continued issues with sluggish starts from HOT vehicle and failure of Auto Idle Stop/Restart *  Asked for complete check of electrical system including battery, relays, starter and review of internal recalls, TSBs, and referenced NHTSA investigation EA25004. *  Battery was replaced XXX at a cost of $402.08 and checked okay *  Starter failed check with excessive resistance causing sluggish starts, and failure of Auto Idle Stop function to restart vehicle in traffic.  Both the starter and relay assembly were replaced at a cost of $786.28. *  Requested Honda Goodwill Assistance review as this is a known problem under Honda  TSB 23-008 and 23-009 to cover these expenses outside the standard warranty.  Hendricks Auto Group(McKinney) and Honda Corporate refused to apply the Goodwill Assistance so I had to pay out-of-pocket for a known issue for this model year vehicle.  They claimed the original owner failed to bring the vehicle in for this work, and I as the second owner was basically a 'buyer beware' even though there was nothing reported on the CARFAX report. *  I feel this is a safety issue Honda clearly knew about, and without the work done by the first owner, it exposed my family to a dangerous issue in that the car would fail to restart safely in traffic leaving us vulnerable to an accident and in [XXX] - road rage. Please add this additional information to my original complaint # XXX, dated XXX. Thank You, [XXX] - [XXX] [XXX] [XXX] - cell INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]}]}