{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11772795,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2026","dateComplaintFiled":"10/21/2026","vin":"1FMUK7DH0SG","components":"EXTERIOR LIGHTING","summary":"I own a 2025 Ford Explorer Active, purchased new in April 2025. In approximately early October 2026, I noticed a significant and unexplained brightness difference between the rear taillights. The driver’s-side taillight is noticeably brighter than the passenger-side taillight when the exterior lights are illuminated.  On October 19, 2026, I brought the vehicle to Ford Country in Henderson, Nevada, for diagnosis. My service advisor personally observed the difference in brightness.  The technicians scanned the vehicle’s electronic systems and reportedly found no diagnostic trouble codes explaining the condition. According to the shop foreman, technicians also installed taillight assemblies from other Ford Explorers for comparison. The driver’s-side taillight remained brighter, suggesting that replacing the lamp assemblies did not correct the condition.  The dealership discovered professionally installed aftermarket emergency lighting and two previously disconnected factory liftgate lighting connectors. These modifications were performed in 2025, and the remaining factory taillights appeared to operate normally for more than a year afterward.  The shop foreman explained that the dealership would not continue electrical diagnostics because its technicians do not work on modified emergency-vehicle electrical systems. He did not establish that the aftermarket equipment caused the brightness difference.  The vehicle is being returned without a confirmed diagnosis or repair. I am concerned that the unexplained difference in rear lighting brightness could affect the visibility or interpretation of the vehicle’s rear lighting by other motorists.  The vehicle previously received an inspection under Ford recall 25C42 involving the Body Control Module C, which reportedly passed. I do not know whether that recall is related to the current condition.  I am submitting this complaint to document a potential exterior lighting safety issue and request that NHTSA review whether similar","products":[{"type":"Vehicle","productYear":"2025","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}