{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11772896,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2026","dateComplaintFiled":"10/22/2026","vin":"5FNYG1H69SB","components":"STEERING,ELECTRICAL SYSTEM","summary":"My 2025 Honda Pilot TrailSport has lost electric power steering assist twice.  First failure, about 6,000 miles: the vehicle lost power steering while driving on pavement in normal road use, with no water or off-road driving involved. The Honda dealer replaced the steering rack under warranty.  Second failure, about 24,000 miles: a few days after the vehicle was driven through shallow puddles on a trail at Broken Bow Lake, OK (about 5 inches deep, below the wheel rims, about 5 mph), it lost power steering assist while being driven to work on public roads in Lawton, OK. The dealer attributed the failure to water and mud entering the power steering electrical connector/wiring and denied warranty coverage. A Honda field representative upheld the denial and told me to file an insurance claim. This failure is in the same area the dealer worked on during the first rack replacement. The failed parts are at the dealer.  The steering system's electrical connections should be sealed against ordinary road splash, especially on the TrailSport, which Honda markets as its most rugged and off-road capable SUV. Here, shallow water led to a loss of steering assist days later, in normal traffic on a public road. Any driver who goes through a flooded street or heavy rain could face the same failure without warning. Loss of assist sharply increases steering effort and could cause a crash.  I ask NHTSA to review whether the electric power steering connectors on 2023-2025 Honda Pilot vehicles are adequately protected from water intrusion.","products":[{"type":"Vehicle","productYear":"2025","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]}]}