{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11772909,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2026","dateComplaintFiled":"10/22/2026","vin":"2C4RC1N70LR","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"My 2020 Chrysler Pacifica Plug-In Hybrid (VIN [XXX]) is covered by safety recall NHTSA 26V-362 / FCA 52D (shown as \"Recall Incomplete\" on NHTSA's VIN lookup as of October 17, 2026), high-voltage battery fire risk. FCA advises owners not to charge the vehicle and to park it outside, away from structures, until it is repaired. FCA's dealer notice states the remedy for 2020-2021 model-year vehicles became available June 12, 2026. Shortly before drop-off, the vehicle's electronics began failing intermittently; no battery warning messages appeared and there was no fire. I purchased the vehicle from Clay Cooley CJD Ram (Irving, TX) on November 27, 2020. I presented it to Meador Chrysler Dodge Jeep Ram, Fort Worth, TX on August 18, 2026 (repair order [XXX]) for this recall. As of [XXX], 65 days later, the recall repair has not been completed and the vehicle has not been returned. The dealer has provided no status updates. The dealer provided a loaner that is far below the Pacifica in quality, with much worse fuel economy. Under 49 U.S.C. 30120(c), failure to repair within 60 days after presentation is prima facie evidence of failure to repair within a reasonable time. I request that NHTSA look into FCA's remedy timeliness and parts availability for this campaign, including replacement battery packs, which FCA's remedy instructions say are ordered through its STAR Center only after approval, and whether FCA has met its remedy obligations for this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"CHRYSLER","productModel":"PACIFICA","manufacturer":"Chrysler (FCA US, LLC)"}]}]}