{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11772949,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2026","dateComplaintFiled":"10/22/2026","vin":"wa1vaage3kb","components":"ELECTRICAL SYSTEM","summary":"My 2019 Audi e-tron developed a sunroof leak. On [XXX], Audi Exchange in Highland Park, IL repaired it as a known issue partially covered by warranty; I paid $526.53. On [XXX] it leaked heavily again from the same area, soaking the headliner, dashboard, carpet, foot wells and seats. The dealer said a different issue caused it; I paid $388.88 more.  I had never had an electrical problem before. While the car was at the dealer, they charged it, and an orange battery warning and “Electrical System Malfunction” message appeared. They confirmed a charging-system fault but refuse to diagnose it and expect me to pay. The service manager told me to pick up the car and that the matter was closed.  SAFETY RISK: The e-tron has a high-voltage system. Water exposure this extensive can corrode wiring, connectors and control modules, causing failures that may not appear right away. A charging fault of unknown cause could lead to charging failure or electrical problems while driving. I do not consider the car safe until the cause is found and water damage is ruled out.  Only Audi Exchange has inspected the car, and no one has checked whether the water caused the fault. The car is available for inspection; please preserve all parts and records.  I REQUEST THAT AUDI OF AMERICA AND AUDI EXCHANGE:  Inspect for water damage and corrosion to wiring, connectors, modules and charging components. Determine whether the water caused the fault. Explain why the car leaked again after the first repair. Provide all diagnostic reports, fault codes and repair records in writing. Repair any resulting damage under warranty or at their expense. Confirm in writing that the car is safe to drive.  I should not pay to diagnose or repair this fault until it is determined whether the water caused it or potentially their own charging network and/or neglect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON QUATTRO","manufacturer":"Volkswagen Group of America, Inc."}]}]}