{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11773009,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2026","dateComplaintFiled":"10/22/2026","vin":"1V2WR2CA4SC","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The infotainment system on my 2025 VW Atlas experiences sudden, random total blackouts and complete system reboots while operating the vehicle. This critical software/hardware failure occurs during both wired and wireless Apple CarPlay connections. When the screen goes completely black, all system features instantly shut down, causing a severe safety hazard by completely disabling the rearview backup camera and driver-assist safety displays while maneuvering or driving.   The vehicle has already been taken to an authorized dealership (Hiley Volkswagen) for a formal repair attempt, where an MIB3 recovery and software update were performed, but the safety defect persists. Volkswagen of America is aware of this ongoing safety hazard under Corporate Case Number 07809683. The unpredictable shutdown of the central screen and backup camera presents an imminent risk of backing into obstacles or pedestrians, violating federal safety regulations for rear visibility.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]}]}