{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11773122,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2025","dateComplaintFiled":"10/22/2026","vin":"5XXGV4L25GG","components":"AIR BAGS,STRUCTURE","summary":"Component: Power Window / Door  Description: All four power window regulators failed on my 2016 Kia Optima SXL within 16 months - from June 2025-Oct 2026. The failure mode is identical on all four doors: the plastic drum gear in the regulator separates or breaks, causing the window glass to drop into the door and become completely inoperable. The vehicle had 113,867 miles on it at the time of the first failure.  This is a known design defect, not wear-and-tear. Kia issued Technical Service Bulletin BOD300 (March 2021) specifically addressing \"Window Regulator Drum Gear Replacement\" for 2016-2017MY Optima (JFa) vehicles produced September 1, 2015 through July 31, 2016. The bulletin confirms the drum gear separates or breaks. Despite this, Kia has not issued a safety recall.  Safety risk: In a collision, intact side windows are an occupant ejection restraint. A window that has fallen into the door removes that protection and increases the risk of occupant ejection. Side curtain airbags deploy through the window frame (FMVSS 208). A window that is detached or lowered can interfere with proper airbag deployment, negating a Federal Motor Vehicle Safety Standard protection. In an emergency (fire, submersion), the driver and passengers cannot lower a window to create an escape path.  Evidence of systemic defect: All four regulators failed (not one or two), within a short timeframe, demonstrating a design-level failure rather than isolated component wear.  Kia's own TSB BOD300 confirms the root cause (drum gear separation/breakage). This complaint is filed in connection with existing NHTSA investigations PE21004 and EA22002 regarding this exact defect.  I paid $3,734.64  out of pocket to have all four regulators replaced. I opted out of the Le Beau v. Kia America class action settlement and retain my individual claims.  I am requesting that NHTSA evaluate this as a safety defect warranting a recall.","products":[{"type":"Vehicle","productYear":"2016","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]}]}