{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11773287,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2026","dateComplaintFiled":"10/23/2026","vin":"5FNRL6H79LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"My 2020 Honda Odyssey EX-L intermittently fails to restart after the Auto Idle Stop feature shuts the engine off at a red light or stop. This has happened probably 10 times in the past 6 months. In order to start the engine, I must recognize that the engine isn't starting, turn off the vehicle, and turn it back on, often 2-3 times before it actually starts. This leaves the vehicle stopped in a traffic lane at an intersection with traffic trying to pass, which creates a risk of rear-end collision or cars trying to pass me. Cars have gotten into near misses trying to pass me while my vehicle is inoperable. I have no warning lamps or messages before it happens.  History: The dealer performed Honda’s idle-stop software update (service bulletin 23-008) in November 2024 at about 63,100 miles. The problem continues. The battery was replaced in December 2022, and the dealer’s October 2026 inspection rated the battery “Good.” (as did a second independent auto shop). At 93,331 miles in October 2026 the dealer documented the complaint, charged a diagnosis fee, and recommended replacing the starter motor at a cost of $954.53 plus a diagnostic fee of $184.95.  I contacted Honda, which opened a case and offered only partial goodwill coverage. I am not aware of any additional recall or warranty extension covering this on my model. This appears to be the same condition as NHTSA investigation EA25004 (no restart after auto start/stop engages), which covers 2018-2025 Odysseys. The failure persisting after the software update matches the investigation’s finding that complaints continue after Honda’s countermeasures. I can share vehicle inspection records if helpful.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"ODYSSEY","manufacturer":"Honda (American Honda Motor Co.)"}]}]}