{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11773514,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2026","dateComplaintFiled":"10/25/2026","vin":"5FNYF5H68NB","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"My 2022 Honda Pilot has experienced a serious safety malfunction involving its Idle Stop system. When the vehicle stopped and Idle Stop activated, the vehicle unexpectedly shifted into Neutral and would not allow me to shift back into Drive. I had to turn the vehicle completely off and restart it before I could drive again. This left the vehicle temporarily unable to move in traffic.  Since XXX, the vehicle has required five replacement batteries, three installed by Honda dealerships and two elsewhere.  In XXX, Honda sent us a letter titled \"PGM-FI Idle Stop Software Update\" and \"Warranty Extension: Engine Does Not Auto Restart After Entering Auto Idle Stop.\" The notice referenced Honda Service Bulletins 23-008, 23-009, and 23-010.  During our most recent visit to Honda of [XXX], the dealership diagnosed a failed battery and charged us $634 for replacement parts and labor.  When we picked up the vehicle, we specifically asked whether Honda's PGM-FI software update had been performed. The service representative stated that the update was unnecessary because diagnostic testing did not identify the issue.  We have not received confirmation that the software update was completed.  I am concerned that the underlying cause of this malfunction has not been identified and that the vehicle could unexpectedly become unable to move in traffic again. I request that NHTSA investigate this potential safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]}]}