{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11773593,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2026","dateComplaintFiled":"10/26/2026","vin":"3GPKHWRM6RS","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"I purchased my 2024 Honda Prologue on [XXX]. On [XXX], I opened a case with American Honda because the vehicle has an open rearview camera safety recall, NHTSA Recall 26V-306 / Honda Recall D05.  Since then, I have repeatedly contacted American Honda and several authorized Honda dealerships trying to get the recall repaired. I have spent weeks calling representatives, speaking with case managers, contacting dealerships myself, and trying to understand who is responsible for providing the replacement camera. I have received conflicting information and very little clear assistance.  On [XXX], Future Honda in Citrus Heights inspected the vehicle. Their repair order states: “SAFETY RECALL CAMPAIGN: REAR VIEW CAMERA - REPLACE.” The rearview camera was not functioning at the time, and the dealership told me the replacement camera had to be requested or ordered through Honda.  Future Honda later told me the request had been submitted and they were waiting for the part. On [XXX], an American Honda representative left me a voicemail stating she had contacted the dealer, confirmed the part was ordered, and that I needed to continue waiting for it to arrive.  As of October 25, 2026, the recall remains incomplete. I still have no repair, estimated delivery date, shipping information, or confirmation that a camera has been allocated to my vehicle. Future Honda says it is waiting for Honda, while American Honda has also told me dealerships handle their own parts.  I am filing this complaint because I have been trying to obtain this recall repair since September 14, and after more than a month I still do not have a timely remedy or clear resolution.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]}]}