{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11773650,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2026","dateComplaintFiled":"10/26/2026","vin":"1FTEW1CF7GK","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"My 2016 Ford F-150 5.0L V8 has experienced repeated failures involving the transmission gear-position system and inability to start.  During the most recent incident, I was stopped at a traffic light when a wrench warning illuminated on the dashboard and all transmission gear-position indicators disappeared. The vehicle remained operational but exhibited significantly reduced performance when accelerating. Concerned about the malfunction, I turned off the ignition to attempt a restart. The vehicle would not restart, leaving me stranded. This failure created a serious safety concern because the vehicle could have become disabled in active traffic.  Previously, the vehicle experienced a similar no-start condition. An independent repair facility replaced the starter, negative battery cable, and shift lever. Although the vehicle initially operated normally, the problem returned. The repair facility subsequently reproduced the failure and retrieved diagnostic trouble codes consistent with Ford's transmission-related safety recall. The underlying defect remains unresolved.  The vehicle is currently undrivable and located at an authorized Ford dealership, where it is available for inspection. Ford customer service informed me that the recall remedy has been paused because the existing fix is ineffective. The dealership cannot perform its own diagnostic evaluation until December.  Despite the vehicle being undrivable due to a suspected recall-related defect, both Ford corporate customer service and the dealership have declined to provide a loaner vehicle, rental assistance, or an expedited diagnostic evaluation.  I am concerned about the risk of unexpected transmission behavior, loss of power, and vehicle immobilization in traffic. I am requesting that NHTSA investigate this safety defect and the lack of an available effective recall remedy.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}