{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11773665,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2026","dateComplaintFiled":"10/26/2026","vin":"5FNYF5H33NB","components":"STEERING,UNKNOWN OR OTHER","summary":"We purchased a 2022 Honda Pilot Sport brand new. In 2024, it began shaking while slowing down. Hennessy Honda blamed worn tires. We replaced all four by 2025; the shaking briefly improved but returned. Hennessy then diagnosed bad control arms.  On [XXX] at approximately 97,000 miles, an independent mechanic instantly identified a broken steering rack. He demonstrated that both front wheels had excessive play and could move independently when manually checked. He warned that this could cause loss of steering control or a catastrophic accident and told us to stop driving immediately. He considered the failure abnormal for the vehicle’s age/mileage and indicative of a defective component.  Authorized dealer Ed Voyles Honda confirmed excessive internal play and a clacking noise inside the steering rack. It also identified an axle/half-shaft concern. Repairs are estimated at $5,274.54. Both an independent mechanic and authorized Honda dealer confirmed the problem. The vehicle remains unrepaired to this day.  American Honda opened a case and received the diagnostic findings, but no corporate representative has physically inspected the vehicle. Police and insurance representatives have not inspected it because no collision occurred.  The first symptom was shaking while decelerating in 2024. Collision-avoidance and driver-assistance sensor warnings began to appear at the beginning of 2026 while the problem was occurring. No warning specifically identified the steering rack before the independent inspection.  This unstable steering system severely endangered our family of seven and other motorists, especially at highway speeds. We unknowingly continued driving after two incorrect diagnoses. We have now been without our only vehicle for more than 1.5 months, with no loaner offered. There needs to be a resolution for us and an official public recall for 2022 Honda Pilot steering racks in addition to the recall for 2023-2024 Pilot vehicles.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]}]}