{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11773690,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2026","dateComplaintFiled":"10/26/2026","vin":"2FMHK6C80KB","components":"ENGINE","summary":"On Tuesday, October 6, 2026 I drove my car without issue and parked in my garage. I later came out and while getting something out of the passenger side noticed fluid leaking out from under the car. After looking at it I decided it looked like the water pump. When I turned the car on it began making engine sounds (no check engine light has come on). With the sound I decided to have the car towed to a mechanic and was told the water pump failed. I chose to have it towed to another mechanic for a second opinion because of the sound and after testing was discovered that the engine is done for. I received no check engine light notification or any other indication that something was wrong. We have kept up with all maintenance for this vehicle so there’s absolutely no reason the water pump or engine should be failing with under 93,000 miles on it. Since we owe $10,000 on the car still we are forced to make the repair with a new engine putting us in a catastrophic financial situation. Water pumps are a known issue with the flex, but for it to occur at such low mileage is insane and for the engine to have failed without any warning is disgusting.   On top of this there was a recall for the backup camera in 2024 that still has not been resolved. Our backup camera is upside down, cuts in and out and is not a clear image. We have been dealing with this since shortly after purchasing the vehicle in 2022. When reversing at night I can’t see because the screen is upside down and fuzzy, and when I try to use my mirrors to reverse I am blinded by the light from the screen in the car. Reversing, especially at night, is a huge liability since the drivers vision is not clear. I’ve contacted ford multiple times for an update on the camera recall and have been told there’s no update at this time. We’re going on 3 years of being notified of this recall with zero resolution.   I have uploaded a few pictures (estimate is from initial mechanic). I have videos but they will not upload.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"FLEX","manufacturer":"Ford Motor Company"}]}]}