{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11773873,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2026","dateComplaintFiled":"10/26/2026","vin":"3FMCR9A60MR","components":"POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"The contact owns a 2021 Ford Bronco Sport equipped with an 8F35 automatic transmission.  While driving between 25 and 45 MPH under normal acceleration, the vehicle experienced repeated violent hesitation, jerking, and lunging 4 to 5 times in rapid succession, accompanied by rapid RPM fluctuations between 2,000 and 3,000 RPM. The condition mimics an engine misfire or momentary stall and loss of motive power during acceleration, creating an immediate safety hazard and risk of rear-end collision in active traffic. The vehicle was taken to an authorized Ford dealership (Cronin Ford North) on September 30, 2026. The dealership verified and duplicated the complaint on a road test, monitored PIDs, and officially confirmed that the torque converter clutch (TCC) was slipping. Despite confirming mechanical slip, the dealership stated in writing that there were \"no relevant articles,\" overlooking the published Ford Special Service Message SSM 54797 for 8F35 torque converter shudder below 60 MPH.  The dealership recommended replacing the torque converter and main control valve body for over $5,200. When the owner declined due to cost, the vehicle was released back into service without answering the owner's written safety inquiry regarding whether the vehicle was safe to operate with verified drivetrain slippage. Additionally, the vehicle has an open safety recall (25S76) for which Ford corporate confirmed no remedy or parts are currently available.  The vehicle has not stalled completely, but the severe hesitation and surging persist under normal acceleration. The manufacturer has not provided a resolution.","products":[{"type":"Vehicle","productYear":"2021","productMake":"FORD","productModel":"BRONCO SPORT","manufacturer":"Ford Motor Company"}]}]}