{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11773894,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2026","dateComplaintFiled":"10/27/2026","vin":"2C4RC1GG4PR","components":"STRUCTURE","summary":"I was driving down the highway at 65 mph in heavy 5pm traffic with my boyfriend in the passenger seat, and suddenly, the driver-side sun visor fell off and hit me in the face. I almost lost control of the car. It was hanging there the rest of the drive. I couldn't pull over or anything because of the traffic and no safe place to stop. I had to drive with one hand and hold the visor out of the way with the other hand while trying to also shield my eyes from the extreme sun of that time of day. There is a Chrysler technician bulletin for the Pacifica about the left-side sun visor appearing loose, yet they haven't bothered to issue a recall, and they won't even fix it for free. They want $544.54! I have extreme sun sensitivity, and they won't do anything about the visor. The repair shop at the dealership didn't even give me a price on replacing the visor for 3 days. Instead, they tried to get me to do a bunch of other repairs when I had already had a full diagnostic elsewhere a few weeks before and they did a recall repair without even asking my permission, and I had not signed anything.  It took about two hours, but I was finally able to disconnect the visor myself so that it would not continue to dangle in my face when I drove the car. They refused to give me the part number I needed to repair the visor myself.","products":[{"type":"Vehicle","productYear":"2023","productMake":"CHRYSLER","productModel":"PACIFICA","manufacturer":"Chrysler (FCA US, LLC)"}]}]}