{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11774175,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2026","dateComplaintFiled":"10/28/2026","vin":"2C4RC1L77MR","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"We received a recall paper in the mail to stop driving our vehicle, and take it to the nearest Chrysler dealership to have our 2021 hybrid pacifica van hybrid battery for a software update and monitor of the hybrid battery replacement for a recall 52D. Because the hybrid battery will catch fire. We took it in, they updated the software and said it passed. We drove it not even a month and the check engine light came on. We took it back and they said our hybrid battery needs replaced, a code POBBE that ties to recall 52d but said its not covered under the recall, and  we will have to pay out of pocket. We have been back and forth for over 3 to 4 months because Chrysler, Stellantis, & Mopar keeps denying the replacement of the hybrid battery because they say it  passed after the check for the recall, our vin does not match for the recall, our van is over the warranty miles. The last call they gave us a new case # which this is our 4th one and told us to go take it back to the dealership and have them run a diagnosis again to see what it says. We did that and the same code comes back. The dealership opened a STAR case and told us to call Chrysler recall division.  We did, she gave us a new case number and told us that a case manager will call us. In the mean time the dealership is waiting and has our van because its a fire recall and hoping that all of the above companies that are responsible for this recall make this right. Please help with this serious matter. Thank you","products":[{"type":"Vehicle","productYear":"2021","productMake":"CHRYSLER","productModel":"PACIFICA","manufacturer":"Chrysler (FCA US, LLC)"}]}]}