{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11774176,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2026","dateComplaintFiled":"10/28/2026","vin":"1GYS3BKL0MR","components":"ELECTRICAL SYSTEM","summary":"I own a 2021 Cadillac Escalade Premium Luxury with approximately 47,000 miles. On Oct 11, 2026, after stopping for gas, I noticed shortly after driving away that my entire digital instrument cluster was black. I had no speedometer, fuel gauge, mileage display, or dashboard warning indicators, although the center infotainment screen worked. I do not know whether the display went black when I restarted the vehicle or while driving; I discovered it while driving. The display worked again after I shut off and restarted the vehicle after a few hours. I scheduled an appointment with Cadillac of Calabasas on Oct 11, but the earliest available appointment was Oct 21, 10 days later. Around Oct 13, my vehicle also displayed a “Service Driver Assist System” warning, which returned on Oct 22. When I brought my vehicle to Cadillac of Calabasas on Oct 20 (trying to drop off a day early), the advisor checked for open recalls and said there were none. He incorrectly stated my warranty expired in July 2025; Cadillac corporate later confirmed my CPO warranty expired July 11, 2026. I was told the dealership was backed up at least another week and everything would be paid out of pocket. No diagnosis or repair was completed as I could not leave my car for a week. Despite multiple contacts with Cadillac Customer Assistance (case 116067222), these problems remain unresolved. I have photographs and video documenting the instrument cluster blackout and driver-assistance warning and can provide them upon request. I am concerned about losing critical driving information and the reliability of my vehicle’s driver-assistance systems. I am requesting NHTSA investigate these potential safety defects.","products":[{"type":"Vehicle","productYear":"2021","productMake":"CADILLAC","productModel":"ESCALADE","manufacturer":"General Motors, LLC"}]}]}